racolour (206)552-0606

Website Usability

$8,000-15,000

What is Your Reason for website testing?

  • You have a new website that hasn’t launched yet. You want initial feedback to make sure it will do what it is supposed to do.
  • You have an existing website that isn’t converting visitors into leads or sales. You want to find out why people aren’t contacting you or buying via the website anymore.
  • You have an existing website and want to introduce new functionality but aren’t sure the best way to implement it.
  • You want to identify who your target demographic is for your website (pre or post launch).

 

Typical Methods We Use

  • Expert Review of website for usability problems using methods such as walkthroughs and usability checklists.
  • Usability Testing: We sit down with real users of your site, give them real world tasks, and observe and document their problems and behavior.
  • User Research: We help you understand your target user groups, and use that knowledge to develop website, intranet and system requirement specifications.
  • User Requirements: We take the results of User Research (see above) and produce an extensive users requirements document to help you better understand the needs of your user groups.

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