racolour (206)552-0606

Website Usability


What is Your Reason for website testing?

  • You have a new website that hasn’t launched yet. You want initial feedback to make sure it will do what it is supposed to do.
  • You have an existing website that isn’t converting visitors into leads or sales. You want to find out why people aren’t contacting you or buying via the website anymore.
  • You have an existing website and want to introduce new functionality but aren’t sure the best way to implement it.
  • You want to identify who your target demographic is for your website (pre or post launch).


Typical Methods We Use

  • Expert Review of website for usability problems using methods such as walkthroughs and usability checklists.
  • Usability Testing: We sit down with real users of your site, give them real world tasks, and observe and document their problems and behavior.
  • User Research: We help you understand your target user groups, and use that knowledge to develop website, intranet and system requirement specifications.
  • User Requirements: We take the results of User Research (see above) and produce an extensive users requirements document to help you better understand the needs of your user groups.

moreUX Newsletter

There is no custom code to display.